Privacy Policy
j’s lucky scoops
Effective Date: September 1, 2026
At j’s lucky scoops, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or subscribe to our communications.
Information We Collect
When you interact with our website, we may collect:
Your name
Email address
Mobile phone number
Billing and order information
Order history and pickup preferences
SMS marketing consent and subscription status
Website usage information, including cookies and device information
How We Use Your Information
We use personal information to:
Process and fulfill ice cream orders.
Send order confirmations and pickup information.
Respond to questions and customer service requests.
Send promotional emails when you have subscribed.
Send SMS marketing messages when you have expressly opted in.
Improve our website, products, and customer experience.
SMS Marketing and Privacy
If you voluntarily subscribe to j’s lucky scoops SMS notifications, we may collect your name, mobile phone number, consent date and time, subscription status, and interactions with our text messages.
We use this information to send updates about new flavors, ordering deadlines, promotions, and special announcements.
We provide the information needed to deliver these messages to Squarespace and its authorized SMS service providers.
Your mobile phone number and SMS opt-in information will be kept confidential and will not be sold, rented, or shared with unauthorized third parties for their marketing or promotional purposes.
Your consent to receive marketing texts is optional and is not a condition of purchasing our products.
You may unsubscribe at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to a marketing message. For assistance, reply HELP or contact us directly.
Message frequency varies. Message and data rates may apply.
Sharing Your Information
We may share necessary personal information with trusted service providers that help us operate our website, process payments, manage orders, and deliver communications.
These providers may include Squarespace, payment processors, and authorized messaging services.
We do not sell customer personal information or SMS consent information to third-party marketers.
We may also disclose information when required by law.
Cookies and Website Analytics
Our website may use cookies and similar technologies to support shopping cart functionality, understand website traffic, and improve the shopping experience.
You can manage cookies through your browser settings and any cookie preferences available on our website.
Data Security and Retention
We use reasonable safeguards and the security features of our service providers to help protect customer information.
We retain personal information for as long as reasonably necessary to fulfill orders, maintain business records, manage subscriptions, and comply with applicable legal obligations.
No online system can guarantee absolute security.
Your Privacy Choices
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal and recordkeeping requirements.
You may unsubscribe from marketing emails using the unsubscribe link provided in those messages.
You may unsubscribe from marketing text messages by replying STOP.
Changes to This Privacy Policy
We may update this Privacy Policy as our business or website services change. The latest version will be posted on our website with an updated effective date.
Contact Us
For privacy-related questions or requests, contact:
j’s lucky scoops
Omaha, Nebraska
Website: jsluckyscoops.com
Email: jsluckyscoops@gmail.com